WORKING WITH US
When we set up, our mission was clear - we wanted to do good, while being good at what we do. Simple.
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So alongside our award winning kit, we aim to offer you a service that is just, well, better.
No chat bots, auto responses or standardised offerings. Every time you work with us you work directly with us. Human to human.
SUBLIMATION
The sublimated design of our garments can be fully customised with no limitations on colours, amount of logos or whatever else you can dream up from chic and simplistic to monkeys and teddy bears there’s not much we haven’t tackled!
DESIGN
Our award winning design team are ready and waiting for all your ideas - drop across your logos, colours, fancy brand book or back of a coffee napkin drawing and we can get started.
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​Our designers need logos to be supplied in vector format - allowing them to alter the size without losing quality. You can deliver your logo as a .pdf, .eps or .ai.
BESPOKE CAD
You’ll receive a custom CAD pack with your design or design options by email. You give us your feedback and we make sure everything is perfect before your sign off. If needed we will always jump on a call, after all there’s nothing better than chatting human to human, even if it is remotely!
PLACING AN ORDER
With your design signed off and looking *chefs kiss* we need all your sizes and quantities, after this is submitted we get started on the order in our European factories. Sustainably powered and with a long history of working with recycled fabrics, we digitally lay up your designs before printing them small scale to approve quality.
Please note that before we accept an order we must have all customer information such as billing details and delivery address.
DELIVERY
Once an order is accepted by us (yay!) you can expect your ethical, fantastic, epic kit within a period of 6-8 weeks. We can sometimes, when the production schedule allows meet shorter turnaround times - please speak to us and we will be open and honest about delivery.
During this period we will try to keep in touch just to update you as your order progresses and of course you are very welcome to reach out to us with any questions!
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When your kit is delivered we love to know and hear your feedback. Once you have photos of your team or participants wearing your designs please do drop us a line - we can feature you on our site and share your news or fundraising!
And post this stay in touch, if you need a repair we can recommend our skilled seamstresses. We take responsibility for all our kit forever so we’re always happy to help rehome your garments at the end of their life with you.